Air India vs Qantas; which Is Better, Air India is usually better for travelers who want direct flights and Indian meals, while Qantas is often preferred for service quality and onboard comfort. The right choice depends on your budget, destination, and travel priorities.
If you’re flying from Australia to India, chances are you’ve looked at both Air India and Qantas. A friend recently asked me which airline I would personally choose for a family trip to India. That question sent me down a rabbit hole of checking routes, baggage policies, flight times, reviews, and pricing trends.
This guide is for Indian families, students, tourists, and business travelers flying from Australia to India who want a practical comparison instead of airline marketing claims.
The information below comes from airline websites, route data, passenger feedback, and booking patterns commonly seen on Australia to India routes.
Table of Contents

Air India vs Qantas at a Glance
| Feature | Air India | Qantas |
| Direct Australia to India Flights | Yes | Limited direct options |
| Indian Meals | Excellent variety | Limited Indian options |
| Ticket Prices | Usually cheaper | Usually more expensive |
| Baggage Allowance | Competitive | Good but route dependent |
| Cabin Service | Improving significantly | Consistently strong |
| Entertainment | Good | Very good |
| Best For | Families and budget travelers | Comfort-focused travelers |
Routes Available from Australia to India
One of the biggest differences is route availability.
Air India operates direct flights between Melbourne and Delhi and also serves Sydney on selected routes and schedules.
Qantas currently offers fewer India connections and often relies on partnerships or connecting flights depending on your departure city and destination.
If your final destination is Delhi, Chandigarh, Jaipur, Lucknow, Amritsar, or other North Indian cities, Air India often provides easier connections.
Common routes include:
- Melbourne to Delhi
- Sydney to Delhi
- Melbourne to Mumbai
- Sydney to Bengaluru
- Brisbane to Delhi via Singapore
For travelers who want fewer airport transfers, Air India often wins here.
Ticket Prices: Which Airline Is Cheaper?
Air India generally offers lower fares than Qantas.
Typical economy return fares during regular travel periods:
- Air India: AUD $800 to $1,300
- Qantas: AUD $1,100 to $1,700
During peak periods such as December, January, and school holidays, prices increase significantly for both airlines.
Students and large families often choose Air India because the savings can become substantial when booking multiple tickets.
For example:
A family of four could save AUD $800 to $1,500 by choosing Air India instead of Qantas on some routes.
Of course, prices change daily based on demand and availability.
Direct Flights vs Stopovers
Flight duration matters, especially when travelling with children or elderly parents.
Air India currently has an advantage because of its direct Australia to India flights.
Typical direct flight times:
- Melbourne to Delhi: around 12.5 to 13.5 hours
- Sydney to Delhi: around 13 to 14 hours
Qantas often requires at least one stop depending on your destination.
Common transit locations include:
- Singapore
- Kuala Lumpur
- Bangkok
A one-stop flight can increase total travel time to 17 to 24 hours.
If reducing travel time is your main priority, direct flights usually make more sense.
Cabin Comfort Comparison
Qantas has traditionally been known for comfortable seats and consistent cabin quality.
Passengers often praise:
- Better seat cushioning
- Cleaner cabins
- Better legroom perception
- More responsive cabin crew
Air India has improved significantly since joining the Tata Group, particularly with aircraft upgrades and service improvements.
Newer Air India aircraft offer:
- Updated seating
- Improved entertainment systems
- Better cabin interiors
- USB charging ports
If comfort is your top priority and your budget allows it, Qantas generally edges ahead.
Food and Meal Experience
This category is surprisingly important on long-haul flights.
Air India usually performs very well for Indian travelers.
Popular options include:
- Vegetarian Indian meals
- Jain meals
- Regional Indian dishes
- Children’s meals
Many passengers feel more comfortable with familiar food during long flights.
Qantas meals are generally well-rated but tend to have a more international menu style.
Indian meal requests are available but usually need to be selected in advance.
For travelers who strongly prefer Indian food, Air India usually receives better feedback.
Baggage Allowance Comparison
Baggage policies change depending on route and fare type, so always verify before booking.
Typical economy baggage allowances include:
Air India:
- 30kg checked baggage
- 7kg cabin baggage
Qantas:
- 30kg checked baggage on many international routes
- 7kg cabin baggage
Students should pay close attention to promotional offers because additional baggage deals appear regularly.
For Indian students relocating between Australia and India, extra baggage can make a major difference.
In-Flight Entertainment
Long flights feel shorter with good entertainment options.
Qantas generally provides:
- Larger movie libraries
- More TV shows
- Better screen responsiveness
- Better interface design
Air India has improved its entertainment systems significantly on newer aircraft, although older aircraft may still have fewer options.
If entertainment matters a lot to you, Qantas has a slight advantage.
Service Quality and Passenger Experience
Qantas has built a reputation around consistency.
Passengers often mention:
- Friendly crew
- Smooth boarding processes
- Good communication during delays
Air India’s reputation has improved noticeably over the past few years.
Recent passenger feedback frequently mentions:
- Better customer service
- Cleaner aircraft
- Improved punctuality
- Better handling of meal requests
Experiences can vary depending on route and crew, but overall improvements are becoming noticeable.
Which Airline Is Better for Families?
Air India often works better for:
- Families travelling with children
- Elderly parents
- Passengers carrying more luggage
- Travelers visiting smaller Indian cities
The direct flight option reduces stress considerably.
Parents especially appreciate avoiding midnight airport transfers during long journeys.
Which Airline Is Better for Business Travelers?
Qantas often appeals more to business travelers because of:
- Better premium cabin experience
- Strong frequent flyer benefits
- Better airport lounge access
- Consistent onboard service
Business travelers who value productivity and comfort may find the extra cost worthwhile.
Which Airline Is Better for Students?
Students usually focus on three things:
- Ticket price
- Baggage allowance
- Flexible change policies
Air India often wins on all three.
Many students flying between Australia and India choose Air India because lower fares leave more room in their budget for accommodation and living expenses.
My Take After Comparing Both Airlines
After comparing routes, prices, and passenger feedback, my recommendation is fairly simple.
Choose Air India if you want:
- Direct flights
- Lower ticket prices
- Indian meals
- Better value for families
Choose Qantas if you want:
- Better service consistency
- More comfortable cabins
- Better entertainment
- Premium travel experience
Neither airline is perfect for everyone.
The best airline is the one that matches your travel priorities.
If you’re planning a trip from Australia to India, comparing airlines before booking can save money and improve your travel experience. A slightly cheaper ticket isn’t always the best value, and a higher fare isn’t always worth paying for. Matching the airline to your priorities usually leads to the best outcome.
FAQs
Is Air India cheaper than Qantas for India flights?
Yes. Air India tickets are usually cheaper than Qantas on Australia to India routes, although prices vary depending on season and demand.
Does Qantas offer direct flights from Australia to India?
Qantas offers limited direct India services and route availability changes regularly. Many itineraries still involve a connecting flight.
Which airline has better food for Indian travelers?
Most Indian travelers prefer Air India’s meal options because of the wider range of Indian dishes and dietary choices.
Is Air India improving its service quality?
Yes. Since returning to Tata Group ownership, Air India has invested heavily in aircraft upgrades, service improvements, and fleet expansion.
Which airline is better for elderly passengers?
Air India is often preferred because direct flights reduce transit time and airport transfers.